Introduction
Dynode LLC (“Dynode”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, disclose and safeguard your information when you visit our website at dynode.ai, use our services (AI audits, software development, SaaS platforms and AI integration), or interact with us in any other way (together, the “Services”).
Please read it carefully. By accessing or using the Services, you acknowledge that you have read and understood this policy.
Information we collect
Information you give us
We collect the information you choose to provide, including:
- Contact information
- Name, email address, phone number, company name and job title.
- Business information
- Company size, industry and the project requirements you share through forms, briefs or calls.
- Communication data
- The content of emails, messages and other communications with us.
- Account information
- Login credentials, if you access a client portal or admin system we provide.
- Payment information
- Billing details, processed through secure payment providers.
Information collected automatically
When you visit the website, we automatically collect some information, including:
- Device information
- Browser type, operating system, device type and screen resolution.
- Usage data
- Pages visited, time spent on pages, click patterns and referral sources.
- Location data
- General geographic location, derived from your IP address.
- Cookies and tracking
- Data collected through cookies and similar technologies (see section 7).
Information from third parties
We may receive information about you from third parties, including business partners, marketing partners, social media platforms and publicly available sources.
How we use your information
We use the information we collect to:
- Deliver the Services
- Provide, maintain and improve the work we do for you.
- Communicate
- Reply to your inquiries, send project updates and support you.
- Marketing
- Send newsletters and information about our services, with your consent.
- Analytics
- Understand how people use the website and improve it.
- Business operations
- Process payments, manage accounts and keep business records.
- Legal compliance
- Meet our legal obligations and protect our rights.
- Security
- Detect, prevent and address technical issues and security threats.
Legal basis for processing (GDPR)
If you are in the European Economic Area (EEA), we process your personal data on these legal grounds:
- Consent
- Where you have given clear consent for a specific purpose, such as marketing emails.
- Contract
- Where processing is necessary to perform a contract with you.
- Legitimate interests
- Where processing is necessary for our legitimate business interests.
- Legal obligation
- Where processing is necessary to comply with the law.
Third-party services
We use these third-party services, which may collect information:
- Vercel
- Website hosting.
- Google Analytics
- Website traffic analysis.
- Google Ads
- Measures when a visit from one of our ads leads to a brief being sent (conversion tracking).
- Brevo
- Email, newsletter and contact management. Briefs sent through our contact form are stored here.
- Cloudflare
- Database and file storage for the website.
Each of these services has its own privacy policy governing its use of your information.
Data retention
We keep your personal information for as long as necessary to fulfill the purposes in this policy, unless the law requires a longer period. When we no longer need it, we securely delete or anonymize it. Contact form submissions and newsletter subscriptions are kept until you ask us to delete them or you unsubscribe.
Data security
We use appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure or destruction, including encryption, secure servers, access controls and regular security assessments. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Your privacy rights
Depending on where you live, you may have these rights over your personal information:
- Access
- Ask for a copy of the personal data we hold about you.
- Correction
- Ask us to correct inaccurate or incomplete data.
- Deletion
- Ask us to delete your personal data.
- Portability
- Ask for a copy of your data in a portable format.
- Objection
- Object to processing of your data for certain purposes.
- Restriction
- Ask us to restrict processing in certain circumstances.
- Withdraw consent
- Withdraw consent wherever consent is our legal basis.
To exercise any of these rights, email hello@dynode.ai.
California privacy rights (CCPA)
If you live in California, the California Consumer Privacy Act (CCPA) gives you additional rights:
- The right to know what personal information we collect, use and disclose.
- The right to ask us to delete personal information.
- The right to opt out of the sale of personal information. We do not sell personal information.
- The right not to be discriminated against for exercising your privacy rights.
International data transfers
Your information may be transferred to and processed in countries other than your own, including the United States, which may have different data protection laws. When we transfer data internationally, we put appropriate safeguards in place, including standard contractual clauses approved by the relevant authorities.
Children’s privacy
The Services are not directed to anyone under 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has given us personal information, contact us and we will delete it.
Changes to this policy
We may update this policy to reflect changes in our practices or for legal, operational or regulatory reasons. We will post material changes here with a new “Last updated” date. We encourage you to review this policy from time to time.
Contact us
If you have questions, concerns or requests about this policy or how we handle your data, contact us:
- Company
- Dynode LLC
- hello@dynode.ai
- Phone
- +1 332-456-0669
- Website
- dynode.ai
Dynode (dynode.ai) is an AI-first software studio. Dynode LLC is registered in the US, and the studio is also registered in North Macedonia.
If you are in the European Union, you can also contact your local data protection authority.