AI Voice Agents
Build personalized AI voice agents that handle phone calls with human-like conversations. From inbound support to outbound sales, our voice AI solutions work 24/7, scale instantly, and deliver exceptional customer experiences.
Reduce call center costs by 60% while improving customer satisfaction. Voice agents that qualify leads, book appointments, answer questions, and seamlessly transfer to humans when needed.
Voice Agent Platform
Conversational AI for Phone
What Are AI Voice Agents?
AI voice agents are intelligent software systems that conduct phone conversations using natural-sounding synthetic voices powered by large language models (LLMs). Unlike traditional IVR systems with rigid menus, voice agents engage in dynamic, human-like dialogue - understanding context, handling interruptions, and adapting to each caller's needs in real-time.
Modern voice agents combine several AI technologies: automatic speech recognition (ASR) to understand callers, natural language understanding (NLU) to interpret intent, LLMs to generate intelligent responses, and text-to-speech (TTS) to produce natural voices. The result is an AI that can handle complex conversations previously requiring human agents.
Hear & Understand
Advanced speech recognition captures every word, even with accents, background noise, or technical terminology.
Think & Decide
LLMs process context, access your data, and determine the best response or action for each situation.
Speak & Act
Natural voice synthesis delivers responses while integrating with your systems to take real actions.
Voice Agent Capabilities
From answering calls to making thousands of outbound contacts, our voice agents handle the full spectrum of phone-based interactions.
Inbound Call Handling
AI agents that answer calls instantly, understand caller intent, and resolve inquiries or route to the right department.
- Zero wait times
- 24/7 availability
- Intelligent routing
Outbound Calling
Automated outreach for lead qualification, appointment reminders, follow-ups, and surveys at scale.
- 10x call volume
- Consistent messaging
- Real-time analytics
Appointment Scheduling
Voice agents that book, confirm, reschedule, and send reminders - integrated with your calendar systems.
- 90% booking rate
- Reduced no-shows
- Calendar sync
Lead Qualification
Intelligent conversations that qualify prospects, capture information, and prioritize hot leads for your sales team.
- Higher conversion
- Better lead data
- Sales efficiency
Customer Support
Handle FAQs, troubleshoot issues, process requests, and escalate complex cases to human agents seamlessly.
- 70% automation
- Faster resolution
- Happy customers
Multilingual Support
Voice agents that speak multiple languages fluently, expanding your reach to global markets.
- 30+ languages
- Native accents
- Cultural awareness
Conversations That Feel Human
Our voice agents go beyond scripted responses. They understand nuance, detect emotion, and adapt their tone and approach based on each conversation. Callers often don't realize they're speaking with AI until told.
- Natural conversation flow with contextual memory
- Graceful handling of interruptions and topic changes
- Emotional intelligence and empathetic responses
- Personalized interactions using CRM data
- Seamless handoff to human agents when needed
Voice Agents by Industry
See how different industries leverage AI voice agents to transform their phone operations and customer experience.
Patient Communication
Appointment scheduling, prescription refills, test result notifications, and patient intake calls.
Lead Response
Instant response to property inquiries, scheduling showings, and qualifying buyer/seller leads.
Order Support
Order status updates, return processing, delivery rescheduling, and product recommendations.
Account Services
Balance inquiries, transaction alerts, payment reminders, and fraud verification calls.
Service Scheduling
Book appointments, dispatch notifications, service reminders, and customer follow-ups.
Reservation Management
Handle booking inquiries, confirmations, special requests, and concierge services.
Enterprise-Ready Features
Built for scale, security, and seamless integration with your existing systems.
Natural Voice Quality
Ultra-realistic voices with natural intonation, pacing, and emotion that callers can't distinguish from humans.
Real-Time Understanding
Advanced speech recognition and NLU that understands context, handles interruptions, and manages complex dialogues.
CRM Integration
Seamless connection to Salesforce, HubSpot, Zendesk, and custom systems for personalized conversations.
Live Call Transfer
Intelligent handoff to human agents with full context, ensuring smooth transitions for complex issues.
Compliance & Security
HIPAA, PCI-DSS, and SOC 2 compliant solutions with encrypted calls and secure data handling.
Analytics Dashboard
Real-time insights into call volume, resolution rates, sentiment analysis, and conversation outcomes.
Voice AI Technology Stack
We leverage the best voice AI platforms and build custom solutions when needed for maximum performance and flexibility.
How We Build Your Voice Agent
A proven process to deploy voice agents that deliver results from day one.
Discovery
Analyze call types, volumes, and integration requirements
Design
Map conversation flows, personas, and escalation rules
Build
Develop voice agent with your knowledge base and systems
Test
Extensive testing with real scenarios and edge cases
Launch
Deploy, monitor, and optimize based on live performance
Frequently Asked Questions About Voice Agents
Common questions about AI voice technology, implementation, and results.
Real-Time Voice Analytics
Monitor every conversation in real-time. Our analytics dashboard shows call volumes, resolution rates, sentiment trends, and conversion metrics. Identify opportunities to improve your voice agent and track ROI from day one.
- Live call monitoring and transcription
- Conversation analytics and sentiment tracking
- Performance metrics and SLA monitoring
- A/B testing for conversation optimization
- Custom reporting and data exports