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Writing on AI agents, workflow automation and the decisions behind software that has to run in production. For you if you’re deciding what to build next, and what not to.

10 articlesLatest Oct 19, 2026

Industry news articles

An AI agent handles a support ticket: it reads the CRM, proposes a refund, a person approves, and the action is logged
Industry news8 min read

AI Agents Are No Longer Optional. 2026 Is When Enterprises Get Serious.

For most of the past few years, “using AI in your business” meant a chatbot that answered FAQs, some autocomplete in your email, and maybe a smart search bar inside a tool you already paid for. Useful in places, sure, but transformative…

More in Industry news

1 article
  1. Industry news8 min read

    Would You Still Trust ChatGPT If It Was Paid to Recommend Something?

    The era of neutral AI advice might be officially over. Here’s what that means for your business.

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